Sustainability, Vol. 17, Pages 7704: Blockchain-Based Risk Management in Cross-Border Data Supply Chains: A Comparative Analysis of Alibaba and Infosys

Sustainability doi: 10.3390/su17177704

Authors:
Snovia Naseem
Tang Yong

Cross-border data flows are critical to the operation of global supply chains, particularly for digital enterprises such as Alibaba and Infosys. However, these flows introduce substantial challenges related to digital supply chain risk and cybersecurity management. This study examines how blockchain technology addresses these challenges within the operational contexts of Alibaba and Infosys. Unlike earlier research that often focused on sector-specific implementations or conceptual models, this study positions its findings within broader empirical evidence on blockchain-enabled supply chain governance, offering a comparative perspective that has been largely absent in prior work. Using an explanatory mixed-methods approach, the research combines thematic analysis of 85 peer-reviewed studies with in-depth case evaluations of the two firms. NVivo-based qualitative coding was applied to supporting sources, including GDPR audit reports, blockchain transaction records, and company disclosures. The findings demonstrate that blockchain adoption reduces cybersecurity breaches, enhances data integrity, and improves supply chain resilience. The study further shows how blockchain integration strengthens digital collaboration and regulatory alignment, enabling secure and uninterrupted data flows that support operational continuity and innovation. Overall, the research offers practical insights for digital enterprises and contributes to a deeper understanding of blockchain’s strategic role in cross-border data risk management.

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